Privacy Policy

Welcome to Crux. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use and safeguard it, and your rights regarding your data when you use our mobile application. By accessing or using the App, you acknowledge that you have read and understood this policy.

1. Data Collection

We collect the following categories of information to provide and improve our services:

• Personal Information: name, email address, and profile preferences you provide when creating an account.
• Device Information: device model, operating system version, unique identifiers, and crash logs for diagnostics.
• Usage Data: features accessed, interaction patterns, and log records generated while using the App.
• Location Data: approximate or precise location if you grant location permission; you may revoke this permission at any time in device settings.
• User Content: photographs, notes, and other data you voluntarily save or share within the App.
• Third-Party Sign-On: if you choose to sign in with an external provider, we receive basic profile information permitted by that provider.
• Analytics: anonymized metrics gathered through internal analytics to understand and improve performance.

If you do not wish to provide certain data, you may limit permissions; however, some features may not function fully.

2. Use of Collected Data

We use the information we collect for purposes including:

• Delivering and personalizing core App services.
• Processing requests and providing customer support.
• Maintaining account security and preventing fraud or abuse.
• Conducting research and analytics to improve functionality and user experience.
• Sending important service updates, announcements, or optional marketing communications, which you may opt out of at any time.
• Meeting legal obligations and enforcing our Terms of Service.

3. Data Sharing & Disclosure

We do not sell your data. We may share information only:

• With trusted service providers who assist in hosting, analytics, delivery, and support (bound by confidentiality).
• When required by law, regulatory request, or court order.
• To protect our rights, users, or the public as permitted by law.
• With your explicit consent for a specified purpose.

4. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy or to meet legal requirements. When data is no longer needed, we securely delete or anonymize it.

5. Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

The App may integrate third-party libraries, SDKs, or services that collect data under their own privacy policies. We carefully select providers and encourage you to review their policies. These integrations help us improve performance, analytics, user engagement, and support.

7. User Rights

Under GDPR, CCPA, and similar laws you may have the right to:

• Access, update, or request a copy of your personal data.
• Correct inaccuracies or delete your account and associated information.
• Opt out of certain data uses including marketing communications.
• Restrict or object to processing of your data in specific circumstances.
• Data portability by requesting a file of the information you provided.

To exercise these rights, contact us using the details below. We will respond within the time period required by law.

8. Children’s Privacy

This App is not intended for, and we do not knowingly collect any personal information from, children under 18. If you believe that a child has provided us with personal data, please contact us and we will promptly delete such information.

9. International Transfers

We operate globally and may transfer information to secure servers and service providers located outside your jurisdiction, including in countries with different data protection laws. In such cases, we employ adequate safeguards such as standard contractual clauses or other legally recognized mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted through the App and, where appropriate, via email. Continued use of the App after changes become effective constitutes acceptance of the revised policy. Please review it periodically.